top of page

Refund and Cancellation Policy

Eagaloid Tech (OPC) Pvt Ltd
 

At Eagaloid Tech, we provide high-impact strategy, brand, and digital solutions tailored to each client’s unique vision. Due to the customized nature of our work, our refund and cancellation terms are outlined as follows:
 

1. Service-Based Projects (Strategy, Branding, Product Builds)
 

All services involving strategic planning, branding, digital product development, or consulting are non-refundable once the project is initiated.

  • Payments made are final and non-refundable under any circumstance.

  • Cancellation requests after project initiation will not qualify for refunds.

  • Projects delayed due to client inaction (21+ days) may be marked as complete and closed with no refund.
     

2. Retainer Engagements / Monthly Subscriptions
 

Retainer-based services (consulting, content creation, ongoing strategy):

  • Fees are billed in advance and are non-refundable.

  • Clients must notify us at least 7 days before the next billing cycle to cancel.

  • No partial refunds will be issued for mid-cycle cancellations.
     

3. Digital Products, Templates, or Downloadable IP
 

All digital product purchases are final:

  • No refunds or exchanges will be provided once the product is delivered or accessed.

  • Technical issues accessing files will be resolved upon request. Please contact us directly.
     

4. Project Cancellation by Eagaloid Tech

In rare cases, Eagaloid Tech may cancel a project due to ethical, legal, or operational reasons.
 

  • In such cases, a partial refund may be issued based on work completed and hours invested.

  • Final discretion lies with the company.
     

5. Dispute Resolution
 

In case of disputes or concerns:

  • Email us at eagaloid@gmail.com with complete details of your issue.

  • We will attempt to resolve all matters professionally and fairly.
     

6. Contact Information

For all refund or cancellation related communication:
Email: eagaloid@gmail.com
Phone: +91 76397 77277

 

Legal Compliance
 

This policy is governed by the laws of India under the Companies Act, 2013 and applicable consumer protection regulations

bottom of page