Refund and Cancellation Policy
Eagaloid Tech (OPC) Pvt Ltd
At Eagaloid Tech, we provide high-impact strategy, brand, and digital solutions tailored to each client’s unique vision. Due to the customized nature of our work, our refund and cancellation terms are outlined as follows:
1. Service-Based Projects (Strategy, Branding, Product Builds)
All services involving strategic planning, branding, digital product development, or consulting are non-refundable once the project is initiated.
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Payments made are final and non-refundable under any circumstance.
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Cancellation requests after project initiation will not qualify for refunds.
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Projects delayed due to client inaction (21+ days) may be marked as complete and closed with no refund.
2. Retainer Engagements / Monthly Subscriptions
Retainer-based services (consulting, content creation, ongoing strategy):
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Fees are billed in advance and are non-refundable.
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Clients must notify us at least 7 days before the next billing cycle to cancel.
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No partial refunds will be issued for mid-cycle cancellations.
3. Digital Products, Templates, or Downloadable IP
All digital product purchases are final:
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No refunds or exchanges will be provided once the product is delivered or accessed.
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Technical issues accessing files will be resolved upon request. Please contact us directly.
4. Project Cancellation by Eagaloid Tech
In rare cases, Eagaloid Tech may cancel a project due to ethical, legal, or operational reasons.
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In such cases, a partial refund may be issued based on work completed and hours invested.
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Final discretion lies with the company.
5. Dispute Resolution
In case of disputes or concerns:
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Email us at eagaloid@gmail.com with complete details of your issue.
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We will attempt to resolve all matters professionally and fairly.
6. Contact Information
For all refund or cancellation related communication:
Email: eagaloid@gmail.com
Phone: +91 76397 77277
Legal Compliance
This policy is governed by the laws of India under the Companies Act, 2013 and applicable consumer protection regulations